English
English Svenska Norsk Dansk Suomi Íslenska

Power dialer for growing sales teams

One call per agent, dialed the instant they finish the last one. Right for small floors and warm-list calling — and it grows into a predictive dialer when the team scales.

Book a benchmark
Progressive · Predictive 99.7% live voice EU · GDPR
What is a power dialer

One call per agent, never a dial tone.

A power dialer — also called a progressive dialer — places one call at a time for each available agent. The instant the agent finishes a call and marks the disposition, the system dials the next number on the list. No manual dialing, no looking up records, no waiting between calls. But still one call per agent, in sequence.

That 1:1 ratio is what separates a power dialer from a predictive dialer, which dials many numbers in parallel and uses pacing math to route the connected answer to whoever's free. Power dialing trades the higher throughput of predictive for tighter control over abandoned calls and a simpler model that works on any floor size.

In practice, power dialing is the right architecture for small floors, high-value lists, or operations where any abandoned call is unacceptable. It's the wrong choice for high-volume B2C calling against cold lists — at scale, the agent ends up listening to voicemail more than talking to humans.

Power vs predictive

When to choose each.

Both modes have a place. The decision depends on team size, list quality and what the agent's job actually is.

Choose power dialing when

  • Floor has under ~5–8 active agents at a time.
  • List is warm, owned, or high-value enough that every connect matters.
  • Calling is into regulated markets where abandon-rate tolerance is zero.
  • The opener requires research or context the agent reads between calls.

Choose predictive dialing when

  • Floor has 8+ agents working the same campaign at the same time.
  • List is cold or rented, with low connect rates that the agent would otherwise sit through.
  • The opener is short and the goal is maximum live conversations per hour.
  • Local regulation permits standard abandoned-call rates.

Hitrate runs both modes inside the same engine. The platform starts in progressive (power) mode for small teams and switches to predictive automatically as more agents come online — no separate product, no migration between systems.

How Hitrate's power dialer works

Same engine. Different pacing.

When the floor is small, Hitrate runs in progressive mode: 1:1 with the agent, next number dialed the instant the previous call dispositions. Behind the dialer, the rest of the engine is identical to predictive mode.

Voicemail filter

The voicemail filter runs in both modes. Voicemail greetings, IVR menus and dead air are dropped before they reach the headset — 99.7% live-voice rate measured across millions of outbound dials.

Call Pattern rotation

Outbound caller-ID rotates across a pool of numbers in both modes. Number rotation protects against Truecaller flags and spam screens that would otherwise kill reachability over time.

Auto-switch to predictive

As the floor grows past a threshold, the pacing model starts placing parallel calls and the engine transitions to predictive mode. No re-platforming, no separate license. Same CRM, same recordings, same compliance defaults.

Live benchmarks

Same list. Different math.

Side-by-side benchmarks across the full Hitrate engine — both modes contribute. See how the benchmark works.

Orders per 20,000 contacts

+46%

Closed deals from an identical contact list run through Hitrate versus anonymised benchmark systems.

Hitrate1080
Company X840
Company Y740

Reachability of the contact list

+80%

Number rotation and voicemail filtering compound. Hitrate connected 48.6% of the list.

Hitrate48.6%
Company X33.0%
Company Y27.0%

Outcomes per agent / hour

+25%

Yes + No + Loss outcomes per agent-hour — the cleanest measure of efficiency.

Hitrate20.30
Company X16.24
Company Y15.08
Compliance

Zero abandons when the rules demand it.

Power dialing's biggest compliance advantage is that it never abandons a call — every dialed number is followed by an agent. For regulated industries (finance, insurance, certain B2C markets) where any abandoned-call rate is a problem, progressive mode is the safe default.

Hitrate's compliance defaults run inside both modes. EU data residency, GDPR-compliant DPA, per-market calling-window enforcement, suppression-list handling and recording retention all apply identically whether the engine is in power or predictive mode.

Power dialer FAQ

Six questions buyers actually ask.

What is a power dialer?
A power dialer — also called a progressive dialer — places one call at a time per available agent. The system dials the next number the instant the agent finishes the previous call, removing manual dialing latency without dialing in parallel.
What's the difference between a power and predictive dialer?
A power dialer is 1:1 with the agent. A predictive dialer dials many in parallel and uses pacing math to route the answer to whoever's free. Power is right for small teams; predictive scales for larger floors.
When should I choose power over predictive?
Under 5–8 active agents, warm or high-value lists, or markets where any abandoned-call rate is unacceptable. Predictive once the floor scales and pacing math produces a real lift.
Does Hitrate run both modes?
Yes. The engine runs in progressive mode for small teams and switches to predictive automatically as more agents come online. No separate product, no re-platforming.
Does a power dialer reduce voicemail problems?
On its own, no — it still routes every call to the agent. Hitrate's voicemail filter runs in both modes, achieving 99.7% live-voice rate regardless of pacing.
Is a power dialer the same as a robocall platform?
No. A power dialer routes every connected call to a human agent — no recorded messages, no IVR shortcuts. Hitrate is not a robocall platform.
Book a benchmark

Run it on your data first.

We benchmark Hitrate against your existing dialer on your real contact list — power or predictive mode, your choice.

Reply within minutes.

[email protected] +46 20 11 33 40